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<title>STM - Customer Information</title>
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<meta name="Keywords"
content="STM, Société de transport de Montréal, Societe de transport de Montreal, STCUM, Montreal, Montréal, transport en commun, transit,
     communiques de presse, communiqu�s de presse, press releases, tarification, fares, correspondance, transfert
      publicité, publicite, publicity" />
<meta name="Description" content="STM - Sommaire Information" />

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		<a href="../a-somm.htm"><img id="logo_stm" alt="Logo STM" name="logo_stm" src="http://www.stm.info/new_developpement/images/logo_stm_home_en.gif" /></a>
<ul id="topmenu">
			<li><a href="../a-plansi.htm" class="topMenuFontSize">Site map</a><span>|</span></li>
		<li><a href="../comment/index.htm" class="topMenuFontSize">Contact Us</a><span>|</span></li>
			<li><a href="../../sommaire.htm" class="topMenuFontSize">Fran&ccedil;ais</a><span>|</span></li>
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				<a href="../bus/a-index.htm" id="autobus">Bus</a>
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					<li><a href="http://www2.stm.info/horaires/frmResult.aspx?Langue=En">When is<br />
									the next bus ?</a></li>
					<li><a href="../../../pageswww2.stm.info/horaires/frmListeArret.aspx_Langue_En">Find your <br />
									bus stop code</a></li>
					<li><a href="../bus/a-index.htm">Choose a <br />
									bus route</a></li>
					<li><a href="../bus/a-indexplani.htm">Consult a <br />
									planibus</a></li>
				</ul>
			</li>
			<li onmouseover="show_hide_submenu('show', 'metroSubMenu');" onmouseout="show_hide_submenu('hide', 'metroSubMenu');">
				<a href="http://www.stm.info/English/metro/a-index.htm" id="metro">M&eacute;tro</a>
				<ul class="submenu" id="metroSubMenu">
					<li><a href="../metro/a-mapmet.htm">Discover the map</a></li>
					<li><a href="../metro/a-heures.htm">Consult a timetable</a></li>
					<li><a href="../metro/a-frequence.htm">Consult train <br />
														frequency</a></li>
					<li><a href="../metro/accessibility.htm">Wheelchair access</a></li>
					<li><a href="http://www.stm.info/English/metro/a-velo-met.htm">Enjoy a <br />
														bike-m&eacute;tro combo</a></li>
				</ul>
			</li>
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					<li><a href="../azimuts/a-index.htm">Plan your trip</a></li>
					<li><a href="a-plans.htm">See the <br />
					systems' map</a></li>
					<li><a href="http://www.stm.info/English/info/a-tarif.htm">Consult transit <br />
					fares</a></li>
				</ul>
			</li>
			<li>
				<a href="../t-adapte/a-index.htm" id="transport">Paratransit</a>		</li>
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				<a href="a-taxi.htm" id="taxi">Public Taxi</a>		</li>
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	  <!-- insert content here -->
	  <!-- InstanceBeginEditable name="content" -->
<div align="center"><center>

<table width="600" border="0" cellspacing="0" cellpadding="0">
  <tr>
    <td valign="top" align="left" width="17%" rowspan="2"><a href="../a-somm.htm"><img src="http://www.stm.info/English/info/images/a-c-info.gif" alt="Back to Summary" width="49" height="85" border="0" /></a> </td>
    <td valign="top" width="83%" align="left" colspan="3"><span class="style8">
	Whether you want to look up our latest announcements or find out who sells 
	STM transit fares in your neighbourhood, this section will provide you with 
	a wealth of information.</span><br />
	&nbsp;</td>
  </tr>
  <tr>
    <td valign="top" width="26%"><b><span class="style8">Customer Information<br />
	</span> </b><span class="style1">
    <em style="font-style: normal"><a href="http://www.stm.info/English/info/a-reclamations.htm">
	<span class="style9">Claims</span></a></em><span class="style9"><br>
    </span></span>
    <em style="font-style: normal"><a href="http://www.stm.info/English/info/a-centresac.htm">
	<span class="style9">Customer Services Centre</span></a></em><span class="style9"><br>
    </span></span>
    <a href="a-entre2.htm"><span class="style1"><em><span class="style9">Entre deux arrêts</span></em><span class="style9"><br>
    </span></span>(<span class="style10">Between Stops)</span></a><span class="style1"><span class="style9"><br>
    </span>
    <a href="http://www.stm.info/English/info/a-joursferies.htm"><span class="style9">Legal Holidays</span></a><span class="style9"><br>
    </span>
    <a href="http://www.stm.info/English/info/a-objets.htm"><span class="style9">Lost and Found</span></a><span class="style9"><a href="http://www.stm.info/English/info/avis/a-avis.htm"><br />
    <a href="http://www.stm.info/English/info/a-travaux.htm">STM Works<br />
    </span>	
    <a href="http://www.stm.info/English/info/a-voiesres.htm"><span class="style7">Reserved bus lanes</span></a><span class="style7"><br />
    </span>	
    <a href="http://www.stm.info/English/info/a-cell.htm"><span class="style7">My schedules by cell phone</span></a><span class="style7"><br />


	<br>
	</span>
	<a href="a-famille-3.htm"><span class="style7">Family Outings</span></a></span><span class="style7"><br />
	<a href="a-cocktailtransport_09.htm">Transportation Cocktail</a><br />
	<a href="http://www.stm.info/English/info/a-navettech10.htm"><span class="style7">Navette après match</a><br />
	<br />
	
	</span></span></span></td>
    <td valign="top" width="27%"><p><strong><span class="style8">News</span></strong><span class="style8"><br />
    </span>
    <a href="http://www.stm.info/English/info/comm-10/a-ind-co10.htm"><span class="style9">Press releases</span></a></p>
    <p><span class="style1"><strong><a href="http://www.stm.info/English/info/a-securite.htm">
	<span class="style9">Security</span></a></strong><span class="style9"><br>
    </span>
    <a href="http://www.stm.info/English/info/a-assistance.htm"><span class="style9">Need a hand?</span></a><span class="style9"><br>
    </span>
    <a href="http://www.stm.info/English/info/a-vol.htm"><span class="style9">Beware of Pickpockets!</span></a><span class="style9"><br>
    </span></span>
    <a href="http://www.stm.info/English/info/a-camps.htm" class="style10">
    Travelling with a group</a><br />
	<a href="http://www.stm.info/English/info/a-poussette.htm" class="style10">Strollers and Tips for bus travel</a></p>
    <p><b><span class="style8">Reference</span></b><span class="style8"> <br />
	</span>
	<span class="style1">
    <a href="../comment/index.htm"><span class="style9">To reach the STM</span></a><span class="style8"><span class="style7"><br>
    <img src="http://www.stm.info/English/info/images/telep.gif" width="34" height="33" alt="Icon of a phone" align="middle"></span></span><a href="http://www.stm.info/English/info/a-bottin.htm"><span class="style9">Useful Numbers</span></a><span class="style9"><br>
    </span>
    <a href="http://www.stm.info/English/info/a-sites.htm"><span class="style9">Links to other sites</span></a></span></p>
    <table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%">
      <tr>
        <td width="50%" align="center">
        <p align="left"><a href="http://www.stm.info/English/metro/a-velo-met.htm">
        <span class="style7">Bicycles in the Métro</span></a></p></td>
        <td width="50%" align="center"><a href="http://www.stm.info/English/metro/a-velo-met.htm">
		<img src="http://www.stm.info/English/info/images/velo.gif" border="0" alt="Bicycle" /></a></td>
      </tr>
    </table>
    </td>
    <td valign="top" width="29%">
    <p align="center">
    <map name="FPMap0" id="FPMap0">
    <area href="http://www.stm.info/English/bus/a-stminfo.htm" shape="rect" coords="0, 1, 182, 39" />
    <area href="http://www.stm.info/English/bus/a-stminfo-autobus.htm" shape="rect" coords="0, 40, 182, 75" />
    </map>
    <img border="0" src="http://www.stm.info/English/info/images/info&autobus-ic.gif" usemap="#FPMap0" width="183" height="76" /></p>
    <p align="center">
    &nbsp;</p>
    <p align="center">
    <a title="Journal métro's Info STM page" href="http://www.stm.info/English/vers!nfo.htm">
        <img border="0" src="http://www.stm.info/English/info/images/Boutinfo.gif" width="70" height="71" /></a></p>
    </td>
  </tr>
</table>
</center></div>
<!-- InstanceEndEditable --> </div>
	<div id="footer">
		<div id="footer_links">
			<img src="http://www.stm.info/new_developpement/images/bg_footer_top_left.png" alt="top left" name="top_left" id="top_left" />
			<img src="http://www.stm.info/new_developpement/images/bg_footer_top_right.png" alt="top right" name="top_right" id="top_right" />
			<ul>
				<li><a href="../a-somm.htm">Home Page</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
				<li><a href="../bus/a-index.htm">Bus</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
                <li><a href="http://www.stm.info/English/metro/a-index.htm">Métro</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
				<li><a href="../azimuts/a-index.htm">Trip Calculator</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
				<li><a href="../t-adapte/a-index.htm">Paratransit</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
				<li><a href="http://www.stm.info/English/trains/a-index.htm">Commuter Trains</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
				<li><a href="../comment/index.htm">Contact Us</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
				<li><a href="a-index.htm">Customer Information</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
                <li><a href="http://www.stm.info/English/en-bref/a-index.htm">STM at a Glance</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
				<li><a href="../en-bref/a-listepostes.htm">STM Manpower</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
				<li><a href="http://www.stm.info/English/info/a-notesjuridiques.htm">Legal Notices</a><img name="separateur" class="separateur" src="http://www.stm.info/new_developpement/images/footer_separateur.png" alt="separateur" /></li>
				<li><a href="../../sommaire.htm">Français</a></li>
			</ul>
			<p>© STM 1997-2009</p>
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